The company has published a single customer service helpline, 1-716-512-6336, for all queries and concerns. Users seeking immediate help can call the Legacy Studios phone number between business hours. You can also request online assistance by clicking on the chat icon on the company website's homepage. Doing so will connect you to the company's virtual assistant to resolve general queries and concerns. Those with specific and complex issues can also request to chat with an agent between the Legacy Studios hours.
Like the Legacy Studios customer service number, the company has a single official email, customercare@legacystudios.com, for all inquiries. Users with general and non-urgent issues can submit a request via this email and expect a response within a few hours or days. You can also reach the company agents online. To do so, visit the official website and click Contact Us on the homepage. That will direct you to a form on a new page. Complete it by providing your email, order number, school name, mailing address, phone number, and other required details. Once you submit the request, the support staff will review it and respond efficiently.
Legacy Studios' address for its corporate office is 86 Roseville Road, Andover, New Jersey 07821, United States. Customers can visit the company headquarters for better assistance with critical issues and complaints. When doing so, book an appointment in the relevant department over the phone beforehand. You can also mail your queries to Legacy Studios customer service and expect an answer within a few days or weeks. However, being time-consuming, it is not feasible for general inquiries.
The company agents are available Monday through Thursday between 9:00 AM and 5:00 PM ET to efficiently assist users. Legacy Studios' hours to visit its offices are also the same. While the option to email the agent might also be available outside working hours, responses can take time. Hence, to resolve your problems outside office hours, it is best to browse the featured information or FAQs on the company website.
